Jess initially joined Brafton as a content writer in 2013, and since then, has held numerous positions in our Editorial, Consulting, Project Management, and Account Management teams. Jess now oversees a team of project managers, as well as our Customer Success Management and Data Processing teams. When not overseeing Production Operations, Jess enjoys everything the Big Island of Hawaii has to offer, including camping, snorkeling, tropical cocktails, and paddle boarding (not necessarily in that order).